The Diamond Promise

Our goal is to provide the Diamond Standard with all of our clients. 
If we ever fail to meet our client’s expectations, we will make it right.
The Diamond Promise was developed to implement procedures that will help ensure we always hit the mark, and we developed a promise to our client for the times we do not meet expectations.

professional cleaning team

The diamond standard

Similar to the ‘White Glove Clean’ we call ours the ‘The Diamond Standard’. 
We use this to ensure an unparalleled level of excellence in cleaning services. Our team upholds the highest level of courtesy and thoroughness, employing a comprehensive checklist tailored to meet the specific needs of each of our client. We prioritize high-touch areas, utilize top-quality and eco-friendly cleaning products, and pay attention to details. 
Punctuality, open communication, and a commitment to continuous improvement are integral to our service. 
By choose Diamond Palms Cleaning, you are selecting a partner dedicated to delivering a cleaning experience that exceeds expectations, backed by a guarantee of quality and customer satisfaction. 

THE DIAMOND PROMISE THE DIAMOND THE DIAMOND PROMISE

diamond
24

In the event we ever fail to meet The Diamond Standard according to your expectations, our clients have 24 Hours after their clean has been completed to give us a call and tell us something isn’t right. We will schedule a cleaning tech to come back out and make it right at no additional cost. 

QA
CHECKS

We strive to get to a point where you have a dedicated cleaning tech that you become comfortable with and is your consistent cleaner. We will have one of our members of our executive team come and do quality assurance cleans to ensure The Diamond Standard continues to be upheld.

BLI

Accidents happen. 
To help us ensure a piece of mind for our clients
We are Bonded, Licensed, and Insured.